Yola Electricity Distribution Company (YEDC) is dedicated to resolving customer concerns regarding billing accuracy in compliance with directives from the Nigerian Electricity Regulatory Commission (NERC).

As mandated by NERC, YEDC is promptly rectifying instances of overbilling, reflecting our commitment to fair and transparent billing practices across the electricity sector.

While diligently working to implement measures for refunding overcharged customers, we emphasize the importance of settling outstanding debts to prevent service interruptions. In our commitment to providing reliable and affordable electricity services to customers in Adamawa, Borno, Taraba, and Yobe states, YEDC emphasizes its dedication to enhancing service delivery despite challenges posed by debt burdens.

YEDC encourages customers to contribute to their community's illumination by promptly paying energy bills and clearing outstanding balances. Furthermore, we urge customers to report any illegal activities on the YEDC network to safeguard homes and businesses, reinforcing our commitment to enhanced service delivery and ensuring uninterrupted power supply for all.

Customers have the opportunity to invest in a prepaid meter through our Meter Asset Provider or ensure timely bill payments to prevent service disconnection. Together, we will maintain a seamless life and work experience with uninterrupted power supply. YEDC remains focused on its mission to provide uninterrupted power supply and enhance customer satisfaction in line with regulatory standards and industry best practices.