Procedure To Request for Supply Of Electricity
- Submit a formal application letter for service connection to the nearest Business Unit.
- A new service form which outlines the terms and conditions for obtaining electricity shall be issued to the prospective customer.
- The duly completed form is then evaluated and load assessment of the premises carried out by the New Service Officer.
- The expected load of the premises is then measured against the percentage load of the nearest substation to the customer.
- All customers have a right to transparent electricity billing.
- Having fulfilled all requirements, the request is then approved by the approving authority.
- The premises should be energized within 24 hours from the date of approval of the request and meter installed accordingly.
- Unless otherwise agreed, all future electricity bills for the supply address shall be issued in the name of the customer.