Last updated: [26/06/2024]

Introduction

We (Kaduna Electricity Distribution Company) value your privacy and are committed to protecting your personal data. This privacy policy explains how our app collects, uses, and shares your information, and your rights regarding your data.

Information We Collect

Our app (Kaedco) collects the following information:

• Customer Information: Address, phone number, email, regional office, description, complaint subject, complaint category, and complainer name.

Purpose of Data Collection

We use the collected information to:

• Provide information about meter tariffs and electricity tips.
• Address and manage user complaints and inquiries.
• Allow us to channel complaint to appropriate resolver.
• Allow us to keep track of complaint and generate statistics.

Data Use and Sharing

We do not collect hidden data. Your personal information is used solely for the purposes mentioned above and is not shared with third parties, except as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

User Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at (info@kadunaelectric.com or itapss@kadunaelectric.com).

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

If you have any questions about this privacy policy, please contact us at info@kadunaelectric.com or itapss@kadunaelectric.com.
GIVE US A CALL
0700-CALL-KDE | 0700-2255-533